Data Deletion Instructions

Last updated: August 19, 2026

If you'd like Deely to delete data associated with your business account, or data collected about you as a customer messaging a business that uses Deely, here's how to request it.

How to request deletion

Email hello@deemindz.com with the subject line "Data Deletion Request", and include whichever of these identifies the account or conversation:

• Your business name and account email (if you're a business owner using Deely), or
• The WhatsApp number and business name you messaged (if you're a customer who chatted with a business using Deely).

What happens next

We'll confirm your request by email, then delete or anonymize the associated data — account details, catalog data, and stored conversation history — within 30 days, except for records we're required to keep for legal or accounting purposes (e.g. transaction records tied to a completed payment). This mirrors the retention terms in our Privacy Policy.

Connected via Facebook/Meta

If your request relates to data received through the WhatsApp Business Platform or Facebook Login, we'll delete the associated Platform Data the same way — this page serves as Deely's data deletion instructions for Meta's platform requirements.

Questions

Reach us any time at hello@deemindz.com.